FAQ
Frequently asked questions
Does At SILVER PALMS have a pool?
Yes. The outdoor swimming pool is free, open all year and welcomes all ages, with a shallow end and beach umbrellas.
Do you serve breakfast?
Yes, breakfast is available on site for about € 5.67 per person per day, including a child-friendly buffet.
Can I park there?
Free private parking is available on site and no reservation is needed.
What are the check-in and check-out times?
Check-in is from 12:00 PM to 8:00 PM and check-out is from 9:00 AM to 9:30 AM. Please let us know your arrival time in advance.
What type of rooms can I book?
Economy Twin Room, Deluxe Double Room with Bath, Deluxe Double or Twin Room, Single Room and Deluxe Single Room.
What is the WiFi policy?
WiFi is available in public areas and is free of charge.
Is there a damage deposit?
A refundable damage deposit of ZAR 500 is required on arrival, refunded within 7 days of check-out if there is no damage.
Are children and pets allowed?
Children of all ages are welcome, though cribs and extra beds are not available. The minimum check-in age is 18. Pets are not allowed.
Is there an airport shuttle or spa?
There is no spa or airport shuttle. Polokwane International Airport is 92 km away.
How far is the lodge from the centre of Tzaneen?
The lodge sits in the Tzaneen Lifestyle Centre, close to town, with restaurants and cafés within 550 m.
Ready for a calm stay in Tzaneen?
Check availability and reserve your room at At SILVER PALMS. We price match.